Information for visitors from the European Union and European Economic Area.
Last updated: August 2026
branch-mongoose respects the privacy rights of individuals in the European Union (EU) and European Economic Area (EEA) as established by the General Data Protection Regulation (GDPR). This page provides additional information specific to GDPR compliance.
branch-mongoose acts as the data controller for personal information collected through this website. Our contact details are:
branch-mongoose
42 Baobab Lane
Hoedspruit, Limpopo 1380
South Africa
Email: [email protected]
We process personal data under the following legal bases as defined by the GDPR:
If you are located in the EU or EEA, you have the following rights regarding your personal data:
Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing: You may request that we limit how we use your personal data in certain circumstances.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to Object: You may object to processing of your personal data for direct marketing purposes or where we rely on legitimate interests as our legal basis.
Right to Withdraw Consent: Where we rely on your consent to process personal data, you may withdraw that consent at any time.
To exercise any of the rights described above, please contact us at [email protected]. We will respond to your request within 30 days. We may request verification of your identity before processing your request.
As branch-mongoose is based in South Africa, personal data collected from EU/EEA residents may be transferred to and processed in South Africa. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. For enquiries and service requests, we typically retain data for three years after the last interaction. You may request earlier deletion by contacting us.
We do not use automated decision-making or profiling that produces legal effects or significantly affects individuals.
Given the scale and nature of our data processing activities, we have not appointed a dedicated Data Protection Officer. For data protection enquiries, please contact us directly at the email address provided above.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR information page periodically. The "Last updated" date at the top indicates when revisions were made. We encourage you to review this page when you visit our website.